Watches Of Switzerland Integrated Facilities Maintenance
Client Need
Watches of Switzerland, operating 52 stores, required a comprehensive facilities maintenance provider to ensure seamless customer experiences. They needed 24/7/365 support, project management for large tasks like fixture coordination, and data-driven solutions for efficient operations. With a focus on preventive maintenance for critical systems like HVAC and fire safety, Watches of Switzerland aimed to uphold operational excellence while enhancing customer satisfaction across their retail network.
DAVACO'S SOLUTION
To meet Watches of Switzerland's needs, DAVACO provided a comprehensive solution across their 52 stores. They offered 24/7 service support, managed project coordination, fixture ordering, and data collection. With a focus on preventive maintenance for HVAC, fire safety, and pest control, DAVACO ensured seamless operations and enhanced customer experiences for Watches of Switzerland.
Project Included:
24/7/365 Service Intake/Triage/Support
Project Management Coordination for Larger Projects
Fixture Ordering and Coordination
Plumbing Services
Survey and Data Collection, as Needed
Work Order Management System
Preventative Maintenance Programs for: HVAC, Fire Life Safety, Pest Control
