TEXAS DEPARTMENT OF EMERGENCY MANAGEMENT
CASE STUDY: STATE OF TEXAS COVID-19 TESTING
TDEM State Covid-19 Testing
Client Need
The State of Texas needed a comprehensive solution for setting up and managing mass testing sites, including bilingual sites, to efficiently administer COVID tests and handle appointment management and result notifications.
DAVACO'S SOLUTION
In response to the urgent demand from the State of Texas, DAVACO swiftly delivered a comprehensive turn-key solution, successfully establishing and overseeing over 600 bilingual mass testing sites.
Our comprehensive solution included the procurement of site equipment, staffing, daily operations, appointment management, and a 24/7 HIPAA-certified call center to ensure efficient and effective COVID-19 testing.
Project Included:
- Operation of up to 20 Sites, Daily, with 10-45 Person Teams at Each Location
- Site Equipment Procurement
- On-Site Installation
- Staffing & Daily Operations
- Online Appointment Management
- Various Test Site Formats offered (Drive-Thru, Walk-Up, Short Term of Static)
- Drive-Thru Software Technology
- 24/7 HIPPA Certified Call Center Support, Fielding 2,000+ Calls/Day
- Patient Test Result Notification
- Full Scope Project Management
Client Benefits
- Efficient Operations
- Responsive Call Center
- High Testing Throughput
- Bilingual Support
- Flexible Site Formats