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Taco Bell Self-Ordering Kiosk InstallationPro

Client Need

Recognizing the importance of a seamless customer experience, Taco Bell sought a solution that would streamline the ordering process while maintaining the highest standards of quality and service.

The restaurant made the strategic decision to introduce self-service kiosks at over 5,000 locations, all within a tight deadline, as a way to enhance the customer experience and maintain top-notch quality and service.


DAVACO provided a comprehensive solution by meticulously managing the installation of 10,000 self-ordering kiosks across Taco Bell's vast network of over 5,000 locations.

The project encompassed a range of essential tasks, including conducting meticulous site surveys before installation, securing necessary permits, handling all high and low-voltage electrical work, verifying content, and providing ongoing maintenance services.

Project Included:

  • Project Management and Program Oversight
  • Pre-Installation Site Survey of Each Location
  • Scope and Inventory List Development
  • Permit Procurement as Required by Each Municipality
  • Receipt of all Components to be Installed in DAVACO Warehouse Facilities
  • Plumbing Services
  • High and Low-Voltage Electrical Work
  • Confirmation/Trouble-shooting of Loaded Media Content
  • Installation of Self-Ordering Kiosk
  • On-Going Maintenance Services Provided as Needed

Client Benefits

  • Nationwide Consistency
  • Enhanced Customer Experience
  • Reduced Downtime
  • Increased Order Capacity
Closeup of a large LCD touchscreen reading 'Order and Pay Here' at a Taco Bell.
Kitchen of a Taco Bell Restaurant, with two employees at work at the stainless steel appliances that line the prep area.
Front counter of a Taco Bell restaurant, featuring colorful LCD touch screens for customer self-service, allowing for faster order pickup.

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