BEST BUY
CASE STUDY: FACILITIES MAINTENANCE
Best Buy Facilities Maintenance
Client Need
Best Buy required an integrated facilities maintenance provider across 32 states, including Puerto Rico, Hawaii, and Alaska, offering 24/7/365 service intake, triage, and support, alongside project management and coordination for larger projects.
They sought a partner with survey and data collection capabilities, complemented by a robust work order management system, to ensure seamless maintenance operations across their extensive network of stores.
DAVACO'S SOLUTION
DAVACO provided a comprehensive solution, leveraging our expertise in integrated facilities maintenance. We meticulously managed plumbing, general maintenance, and doors and windows services, ensuring optimal functionality and aesthetics for Best Buy's stores.
DAVACO provided round the clock service and support, complemented by proficient project management and coordination of larger-scale endeavors. We also conducted surveys and data collection as needed to inform strategic decisions and optimize maintenance efforts.
Project Included:
- 24/7/365 Service Intake/Triage/Support
- Project Management Coordination for Larger Projects
- Survey and Data Collection, as Needed
- Work Order Management System
Client Benefits
- Operational Efficiency
- Enhanced Customer Experience
- Streamlined Project Execution
- Informed Decision Making