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CHIPOTLE

CASE STUDY: DIGITAL MAKE LINE INSTALLATION

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Chipotle Digital Make Line Installation

CLIENT NEED

To enhance customer convenience and accommodate the growing demand for mobile orders, Chipotle required the renovation of its existing property, including the addition of a new mobile order pick-up window, drive-thru lane, and a secondary food preparation make line.

DAVACO'S SOLUTION

DAVACO's innovative solution for Chipotle encompassed a strategic transformation of the current property, seamlessly incorporating a cutting-edge mobile order pick-up window, convenient drive-thru lane, and an additional food preparation make line.

The endeavor involved meticulous strategizing, ensuring electrical updates, seamless equipment installation, and thoughtful layout adjustments to optimize the effectiveness of Chipotle's operations and elevate the level of customer service provided.

 

Project Included:

  • Operation of up to 20 Sites, Daily, with 10-45 Person Teams at Each Location
  • Site Equipment Procurement
  • On-Site Installation
  • Staffing & Daily Operations
  • Online Appointment Management
  • Various Test Site Formats offered (Drive-Thru, Walk-Up, Short Term of Static)
  • Drive-Thru Software Technology
  • 24/7 HIPPA Certified Call Center Support, Fielding 2,000+ Calls/Day
  • Patient Test Result Notification
  • Full Scope Project Management

CLIENT BENEFITS

  • Enhanced Operational Efficiency
  • Improved Customer Service
  • Increased Order Capacity
  • Adaptation to Changing Customer Trends
  • Sustainable Renovation
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